Shipping policy

ZOIbex – 7 Days Return Policy

We offer a 7-day return policy from the date you receive your order.

• Items must be unused, unworn, and in their original condition.
• The original packaging, tags, and accessories should be included.
• Customers must contact us within 7 days of delivery to request a return.
• Returns are subject to inspection and approval.
• Refunds will be processed after the returned item is received and checked.
• Items damaged, used, or missing original packaging may not be eligible for return.
• Certain products may be excluded from returns for hygiene or other reasons.

For return requests, please contact ZOIbex Customer Support with your order number and reason for return